Rescheduling, Cancellations & Access
There will be a $40 fee for rescheduling or canceling an appointment after noon the business day before your visit. The same fee applies if we are unable to gain access to your home.
If you or any member of your family will be home sick on your scheduled service day with any contagious illness, please cancel your appointment. You will not be charged a cancellation fee. We will do our best to reschedule your appointment as soon as possible.
If you do not cancel your appointment and someone is home sick with a contagious illness, we will not service your home that day.
Make one of your friends a customer and receive $10 off your next appointment.
All team members are pet friendly.
We are closed on all major holidays, including Independence Day or the Monday following, and days when Madison Area schools are closed due to dangerous driving conditions. You will receive a confirmation of your rescheduled appointment.
Kayla's Custom Cleaning Services cover: